Info and FAQ

Shipping

All prints will be shipped in a 1st class tracked delivery (you will receive a track & trace code). Prints with high/with of up to 45 cm are sent in a flat presentation box. They are enclosed in an acid-free cellophane sleeve for additional protection. 60×80 cm prints are rolled and sent in a durable, heavyweight tube. All prints come with white cotton gloves for handling on arrival.

Delivery time & costs

Prints should arrive 2-3 weeks after purchasing, if they take longer I will personally inform you and let you know when the print is to arrive.

CountryFlate Rate
(per order)		Delivery time
The Netherlands7,25 EUR2-3 weeks
Austria, Belgium, Denmark, France,
Germany, Italy, Luxembourg, Spain,
Sweden		13 EUR2-3 weeks
Bulgaria, Croatia, Cyprus, Czech Republic,
Estonia, Finland, Greece, Hungary,
Ireland, Latvia, Lithuania, Malta,
Poland, Portugal, Romania, Slovakia,
Slovenia.		18,50 EUR*2-3 weeks
China35 EUR*/**4 weeks
United States of America35 EUR*/**4 weeks
* Apologies for these high shipping prices. Unfortunately, these are the prices the local shipping company maintains and I had the choice to incorporate this into the price of the art, but that seemed unfair to customers closer to the Netherlands.
** For shipments to countries outside the European Union additional tax/customs duties may apply

Legal

The photographer reserves the right to reproduce this image for use in greeting cards, calendars, books, and any other promotional purposes. These reproductions are not considered originals but may augment the value of your original.

Refunds are only offered if the print is damaged on arrival and reported no later than 14 days after delivery. Although every effort has been made to ensure the measurements are correct this is not guaranteed as each print is individually made and some may be hand cut.

If you live outside the European Union you may be charged customs duties and taxes for a print.

FAQ

How is the white border around the Pack of Four prints calculated?

My Pack of Four Collections come with a very specific white border. This white border is carefully calculated using the golden ratio the dates back to ancient times. Represented by the Greek letter phi: φ (the area with border/area picture = 1,618), it allows for a harmonic representation of the photograph and looks esthetically pleasing. I just love it!

As an added practical benefit: the print size includes this border and therefore perfectly fits into common frame sizes! For an overview of the available print sizes and the corresponding image sizes please consult the following chart:

Print size (cm)Image size (cm)
15 x 2011.3 x 16.3
30 x 4022.7 x 32.7

In case you want to apply this golden-ratio white border for the Fine Art Prints let me know and together we will find a customized solution!